Proofpoint products are backed by an advisory team with extensive experience in major high-tech companies, large financial firms, major consultancies, and government. This carefully selected cadre of successful senior executives and business leaders has decades of expertise in human performance technology, strategic risk management and business continuity, quality systems (including ISO, Six Sigma, Malcolm Baldrige), educational psychology, leadership development, and instructional design and delivery.

In short, Proofpoint has the people, skills, knowledge, and experience to deliver significantly positive results in support of your critical organizational improvement initiatives.

On-Site Project Support
If you have new performance improvement teams, or are tackling large, complex projects, Proofpoint advisors are a valuable on-site resource. Our advisors work with your teams on their first real-time projects, guidng them to accelerate project completion, advising them on how to ensure project success, and effectively transferring our experience and abilities to your organization. Proofpoint's advisors are experts in performance analysis, project management, and consulting, each having completed 50-150 performance improvement projects.

Contact sales@proofpoint.net for more information about our on-site advisory services.

When you purchase a Proofpoint product, you receive training of the highest quality and value. From blended online/phone sessions to in-class simulations, Proofpoint has a training and support package that's right for you.

Research shows that compared to untrained users, technology users who have been trained:

• use the helpdesk 1/10th of the time; and
• are able to self-correct issues 100x more often.

That means more time focused on your organization's performance, quicker analyses, and faster results.

Contact sales@proofpoint.net for large-scale implementation needs or questions about the training options that may be right for your organization.

Ask the Expert	This 2-hour training session is a unique way to gain expert advice on a specific element of your improvement effort as you use PASS. Participate from your home, at the office, or while away – all you need is a computer, telephone and an Internet connection for GoToMeeting access. $300 per participant Recommended for QuickPASS users.
The PASS "How-to" Clinic	Proofpoint's half-day seminars are an effective way to get your team up and running – fast. You'll walk through a brief session on how to conduct performance analyses and learn the basics of using PASS successfully. This session is based on actual user experience and input from industry leading performance experts. Participate from home, at the office, or while away – all you need is a computer, telephone, and an Internet connection for GoToMeeting access. $750 per participant Required for QuickPASS users.
Performance Analysis in a Real Environment	This 2-day simulation program is designed for enterprise users of PASS. The program focuses on performance consulting practices and how PASS supports those efforts. Two days of in-class simulation and a half-day of follow up via GoToMeeting and telephone. $1200 per participant; 10 participants minimum. A must do for ComPASS purchasers. Useful for QuickPASS users who want in-depth understanding and practice in performance consulting.
Managing Organizational Performance	This half-day familiarization program is also available to executives and managers. Half-day of training via GoToMeeting and telephone. $450 per participant A great session for leaders who want to better understand how to use the data in their Proofpoint systems to manage their organizations.

Our team of seasoned experts provides comprehensive support for your Proofpoint applications including activation, data center management, upgrades, and updates.

The Proofpoint technical support team is award-winning and well versed in anticipating and responding to enterprise client requirements that are unique, time constrained, sensitive, and subject to high level review and oversight.

For their efforts in support of previous projects, they have been formally recognized by the Departments of Defense and Homeland Security. In addition, the patent pending products they have produced over the past five years have received notable industry recognition. In 2006, 2007, and 2008 their products were finalists for the American Business Awards (Best New Product or Service).

They are knowledgeable, experienced, and flexible. They adapt positively and energetically to changing requirements – and are ready to support your needs.

All Proofpoint development occurs in the US.